7u7u7 Privacy Policy —
Your Information Is Our Responsibility

1 Introduction & Purpose of This Policy

7u7u7 (referred to herein as "we", "our", or "the platform") operates a safe and reliable online entertainment service for users in Bangladesh. We believe that your personal privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and what steps we take to protect your data.

By using the 7u7u7 website, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

2 What Information We Collect

Different types of information need to be collected in order to provide our services. This information can generally be divided into two categories:

2.1 Information You Provide

When you create an account, make a deposit, withdraw funds, or contact the support team, the following information may be collected:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket account numbers or bank account details)
• Documents required for identity verification (such as a national identity card)
• Messages and information you provide when contacting the support team

2.2 Automatically Collected Information

When you use our platform, certain information is automatically collected for technical reasons:

• IP address and technical details of your device
• Browser type and language settings
• Your activity and log data on the platform (login times, game play history, transaction records)
• Information collected through cookies and similar tracking technologies
• Referral source (where you came from before visiting our site)

3 Purpose of Collecting Information

7u7u7 uses your personal information for specific, clear, and lawful purposes. The purposes for which we use your information are:

3.1 Account Management & Service Delivery

Information is used to create, manage, and secure your account. Payment information is required to process deposits and withdrawals and to maintain your gaming history.

3.2 Identity Verification & Age Confirmation

As part of our responsible gaming policy, we ensure that only those aged 21 or above can use our platform. Identity document information is collected for this verification.

3.3 Security & Fraud Prevention

We monitor your activity to detect and prevent unauthorized transactions, account hacking, and fraudulent activity. This is essential for protecting your own account.

3.4 Customer Support

When you contact our support team via live chat or email, information is stored to help resolve your issues.

3.5 Service Improvement

Analytical data is used to improve platform performance, add new games and features, and make your experience smoother.

4 Data Storage & Protection Methods

7u7u7 follows industry-standard security measures to protect your personal information.

4.1 Encryption & Data Security

Our website uses SSL (Secure Socket Layer) encryption, which keeps all data transfers between your browser and our servers secure. Payment information (bKash, Nagad, Rocket numbers and bank details) is stored using specially encrypted methods.

4.2 Access Control

Only authorized personnel can access your personal information. Each staff member has a defined level of access and their activity is monitored regularly.

4.3 Data Retention Period

We retain your information only for as long as it is necessary. Even after an account is closed, certain information may be retained for a specified period due to legal obligations or dispute resolution. Once that period has passed, the information is securely deleted.

5 Sharing Information with Third Parties

7u7u7 never sells or rents your personal information. However, in specific circumstances, limited information may be shared with trusted third parties:

5.1 Payment Processors

Relevant payment information is sent to the respective service providers to complete transactions via bKash, Nagad, Rocket, and bank transfers. This transfer occurs only to complete the transaction.

5.2 Game Providers

Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and other game providers may receive the minimum information necessary to operate their games. This information is used to ensure the accuracy of game results.

5.3 Legal Obligations

It may be our legal duty to disclose information based on a court order or a legitimate request from a relevant authority. In such circumstances, we always provide only the minimum necessary information.

5.4 Platform Service Providers

Trusted technology partners are engaged for technical services, server hosting, and analytics. These partners are contractually bound to comply with our privacy policy.

6 Cookie Policy

7u7u7 uses cookies to keep the website functioning properly and to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure core functionality. Without these, the platform will not work properly.
• Performance Cookies: Used to analyze how different parts of the website are being used, which helps improve the service.
• Functionality Cookies: Used to remember your preferences (such as language selection).

6.2 Cookie Control

You can stop accepting cookies by changing your browser settings. However, this may limit some platform functionality and affect the login process.

7 Your Rights

As a 7u7u7 user, you have certain important rights regarding your personal information:

7.1 Right to Access

You have the right to request information about what data we are storing about you. Contact our support team to make this request.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Deletion

In certain circumstances (such as after closing your account), you may request that your information be deleted. However, in cases of legal obligations or ongoing disputes, retaining certain information for a specified period may be mandatory.

7.4 Right to Withdraw Consent

You have the right to withdraw your consent at any time regarding marketing communications or analytical cookies. This will not affect the lawfulness of any data processing carried out on the basis of prior consent.

7.5 Right to Lodge a Complaint

If you have any concerns about how your information is managed, please contact our support team first. We will make every effort to resolve the issue.

8 Protection of Minors

7u7u7 strictly ensures that only those aged 21 or above may use this platform. We do not knowingly collect personal information from minors. If we have reason to believe that a minor has opened an account, that account will be suspended immediately and the associated information will be deleted.

If parents believe their child has opened an account on 7u7u7, please contact [email protected] immediately.

9 International Transfer of Data

Because 7u7u7 works with international game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) and technology partners, some data may be transferred internationally. These transfers are always carried out with appropriate security measures in place.

Every third-party partner is contracted on the condition that they comply with our privacy standards. Before sharing data with any country, we assess that country's data protection standards.

10 Changes & Updates to This Policy

7u7u7 reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• A notice will be clearly displayed on the website
• A notification will be sent to your registered email address
• The update date at the top of the page will be revised

Continuing to use the platform after a change is made will be considered your agreement to the new policy. You are encouraged to read the policy carefully before each update takes effect.

11 Related Policies & Documents

Alongside this Privacy Policy, 7u7u7 has other policies and documents that govern various aspects of your experience on the platform:

• Terms & Conditions — General terms for using the platform
• Responsible Gaming — Guidelines and support for gaming responsibly
• About Us — Detailed information about 7u7u7
• FAQ — Answers to frequently asked questions